Privacy Policy

We is committed to protecting the privacy of our website visitors and customers.

At Grandlabel, we are committed to protecting the security and privacy of our customers’ and website visitors’ data. This policy outlines the measures we take to safeguard your information and ensure a secure online experience on our website.


This policy applies to all personal and non-personal data collected through our website, including [list the types of websites/portals where this policy applies, e.g., main company website, customer portal, ordering tools].

Data we collect

Personal Information: We may collect personal information to enable transactions, enhance your experience, and communicate with you. This includes:

  • Name
  • Contact information (email, phone, address)
  • Billing and shipping information
  • Account login credentials
  • Order history

Non-Personal Information: To improve our website and services, we may collect non-personally identifiable information including:

  • Browser type and version
  • Operating system
  • IP address
  • Website usage patterns and navigation data

How we use your data

  • Order Processing and Fulfillment: Ensuring the accurate and timely delivery of your products
  • Customer Support: Assisting you with any questions, requests, or issues.
  • Website Personalization: Tailoring content and offerings to your individual preferences.
  • Marketing and Promotions: Providing relevant product updates, special offers (you’ll have the option to opt-out at any time).
  • Security and Fraud Prevention: Protecting your account, transactions, and our website’s integrity.

Data security measures

  • Encryption: Your sensitive data is protected using industry-standard encryption protocols such as SSL/TLS, safeguarding transmission over the internet.
  • Secure Storage: Data is stored in secure data centers with access controls and regular monitoring.
  • Password Best Practices: Strong password complexity requirements, secure password storage practices (hashing, salting) are enforced.
  • Firewalls and Intrusion Detection: We employ firewalls and intrusion detection/prevention systems to block unauthorized access attempts.
  • Vulnerability Scans and Updates We regularly scan for vulnerabilities and promptly apply patches and updates to mitigate discovered risks.
  • Employee Training: Our staff is trained on data security best practices and the importance of confidentiality.

Data retention

We retain your data only as long as necessary to fulfill the outlined purposes or to adhere to legal requirements. After this period, your information is securely deleted or anonymized.

Data sharing

We do not sell your personal information to third parties. We may share data in the following specific circumstances:

  • Service Providers: We may partner with trusted third parties for services like payment processing, shipping, and customer support. These providers have limited access to your data as necessary to perform their functions.
  • Legal Obligations: We may disclose information when required by law, such as in response to subpoenas, court orders, or legal process.
  • Business Transfers: In the case of a merger, acquisition, or sale, your data may be transferred to guarantee service continuity.

Your rights

Depending on your jurisdiction, you may have the following rights regarding your data:

  • Access: The right to request a copy of the data we hold
  • Rectification: The right to correct inaccurate data.
  • Erasure: The right to request deletion of your data (under certain conditions)
  • Restriction of Processing: The right to limit how we use your data.
  • Data Portability: The right to receive your data in a structured, machine-readable format.

Cookies and tracking technologies

We use cookies and similar technologies to improve your website experience. Cookies are small text files stored on your device. Our site uses the following types of cookies:

  • Essential Cookies: Necessary for core website functionality (e.g., shopping cart, login sessions).
  • Analytics Cookies: Help us understand website usage and optimize performance.
  • Marketing Cookies: Allow us to personalize content and advertising based on browsing behavior (with your consent).
  • You have the option to adjust cookie preferences through your browser settings.

Changes to our security policy

We reserve the right to update this security policy. Any changes will be clearly posted on our website.

Contact us

If you have any questions or concerns about our security policy, please contact us at: or 090-948-5297